Since launching MarGins Holidays, being able to welcome as many people on our holidays as possible has been very important to us. But being a new business and quite a unique one, we really needed to concentrate on getting our ‘service’ right first before we could explore ways of making our tents and ultimately our holidays more accessible to all.
Feedback has always been very positive in what we include in our tents. By supplying almost everything that guests will need for a hassle free luxury camping holiday, means we are attracting guests who haven’t camped before, guests who wanted to camp with friends and family and guests just wanting a camping holiday without the hassle of buying everything and having nowhere to store it all especially if they only want a few days away camping a year.
So after a couple of years in business and gaining more of an understanding of what we offer and the needs of our guests, we’ve decided to go one step further and research what improvements/additions we could make to our tents to make them more accessible to even more people.
I’ve been very lucky to meet Helen Terry over the last couple of years at various meetings and networking events. Helen has been very supportive to me offering her expert advice on marketing, research and social media. Last year Helen booked her family a glamping holiday with us, staying at the fabulous Deepdale Backpackers and Camping on the beautiful North Norfolk Coast and loved it, even though they were all admittedly, reluctant campers! Read her blog about it here.
After a chat (obviously over coffee and cake!) about my plans, Helen very kindly offered to assist by asking her lovely Mother, who has limited mobility, if she would like to spend a night or two camping with her and to trial our tent for accessibility and providing me with essential constructive feedback. Although initially her Mother was a tad reluctant (due to a rather upsetting camping experience when she was younger!) I suggested they visit the tent first to have a look around before committing to actually spending a night in it! I was so pleased to receive a ‘Wow’ as soon as Helen’s mother arrived and see her concerns slip away. She left saying she was really looking forward to her camping holiday……Phew!
Some of the additions we’ve made:
- Highlighted any trip hazards with high visual tape
- Added longer zip pulls to all canvas ‘doors’ that are easier to grip and see
- Our chairs are robust with sturdy metal arms for support getting up and sitting down. They also have a fold away side table
- A fold away zimmer frame can be used for support getting out of bed if needed or folded away so not to take up valuable space
- Parking is right by the tent on a jumbo sized pitch
- Our tent is pitched close to the toilet and shower facilities
- The beds are sturdy camp beds with mattress toppers and duvets
- We’ve added a string of solar lights in the main compartment so there is always a dim light during the night
- Solar lights are located around the tent where there are guy ropes and to increase visibility at night
Helen very kindly wrote a blog about her accessible glamping holiday with her lovely Mother and gorgeous 4 year old daughter. Read all about it here
I’ll be developing an Accessible Glamping page for the website and researching the most accessible sections of the Norfolk Coast Path and countryside to recommend to our guests. My aim is create an accessible walking and glamping holiday that will give our guests a unique tent to stay in plus beautiful places to explore without the worry there may be ‘obstacles’ along the way.
Do get in touch if you’d like to discuss any of the above further. We love hearing from you and would welcome any guidance and help with our developments.
So, if you thought a luxury camping holiday wasn’t for you, it could all change……..Watch this space!